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Gamma-ray On-line analyzers support & services - Prompt Gamma Neutron Activation Analysis (PGNAA)

We have over 100 man-years of combined experience in sales & services support of PGNAA systems worldwide. Our team consists of well trained professionals who have been supporting over 150 PGNAA systems in more than 35 countries for past 20 years. This experience includes being involved in the initial stage of project management, installation & commissioning, calibration, performance evaluation, technical support of analyzer system and its integration to the plant network for better quality & process control.

We have expertise in virtually all models of PGNAA systems and provide all levels of support.

1. Dedicated Support Engineer (SITE CO-ORDINATOR)
We assign dedicated engineer to each site & system to ensure round the clock support availability.

2. 24X7X365 Days of Remote Support
We provide 24x7 remote assistance to your team through phone, email and Website.

3. On job training to customer's team
During our interaction and support, your team will become self-sufficient and capable enough to handle all necessary emergency repairs and routine maintenance on its own.

4. Maintenance & Support Agreement (MSA)
We provide MULTILAYER and cost-effective Maintenance Agreement packages. Various multi layered support include, Level-1 only remote support, Level-2 includes Level-1 (remote Support) plus on- site services which include periodic maintenance visits and emergency recovery visits, Level-3, having the most comprehensive coverage, includes under its scope Level-2 support plus replacement parts. Apart from these, we can also design coverage options as per your requirements.

5. Periodic System Validation
We do complete system validation at a very competitive price. We can support and operate your existing model of PGNAA system.

6. Radioactive Source Supply & Replenishments

X-ray analyzers
Support & Services

  • We have expertise and well experienced team of professionals to support virtually all models and makes of X-ray analyzers, such as Thermo Fisher (ARL), PANalytical (Phillips), Bruker, Shimadzu etc.
  • Having combined experiences of 100 Man-Years supporting such systems
  • Worldwide network and channel partners
  • Support and supply of wide range of spares
  • Support and supply of routine maintenance parts and consumables
  • Dedicated single window of 24x7x365 support

1. Dedicated Support Engineer (SITE CO-ORDINATOR)
We assign dedicated engineer to each site & system to ensure round the clock support availability.

2. 24X7X365 Days of Remote Support
We provide 24x7 remote assistance to your team through phone, email and Website.

3. On job training to customer's team
During our interaction and support, your team will become self-sufficient and capable enough to handle all necessary emergency repairs and routine maintenance on its own.

4. Maintenance & Support Agreement (MSA)
We provide MULTILAYER and cost effective Maintenance Agreement packages. Various multi layered support include, Level-1 only remote support, Level-2 includes Level-1 (remote Support) plus on- site services which include periodic maintenance visits and emergency recovery visits, Level-3, having the most comprehensive coverage, includes under its scope Level-2 support plus replacement parts. Apart from these, we can also design coverage options as per your requirements.

5. Periodic System Validation
We do complete system validation at a very competitive price. We can easily provide 100% support and operate your existing model of X-ray system, even if the existing system model has been declared obsolete by the Original Equipment Manufacturer (OEM).